The Coriodermina® Experience
FREE SHIPPING ON U.S. ORDERS
International orders require paid shipping. International shipping charges vary by destination.
At Coriodermina®, we take special care to help ensure that every order reaches its destination safely and securely.
All shipments include tracking and Signature Required delivery service, allowing customers to follow their package while helping protect it from being left unattended.
Shipping is FREE for orders shipped within the United States.
Orders shipped within the United States are processed Monday through Friday and are normally prepared within 1–2 business days.
Orders placed after 3:00 PM Eastern Time, on weekends, or on holidays begin processing on the next business day.
Delivery within the United States typically takes 4–7 business days after the order is placed.
FREE U.S. SHIPPING
Tracking and Signature Required delivery service are included.
Delivery times are estimates and may be affected by carrier delays, weather conditions, holidays, incorrect or incomplete addresses, or other circumstances outside our control.
Coriodermina® ships to selected international destinations through trusted logistics partners.
International shipping is not free. International customers are responsible for shipping charges.
International shipping charges vary according to the destination and available shipping service. The applicable shipping charge is shown where available during the ordering or checkout process.
International delivery typically takes 7–10 business days, depending on the destination.
International customers are responsible for ensuring that the products they order are permitted in their country.
Customs inspections, import duties, taxes, brokerage fees, and customs-processing times vary by country and are outside the control of Coriodermina®.
International delivery times are estimates and are not guaranteed.
We accept returns within 30 days of delivery for both defective and non-defective products, subject to the conditions stated in this policy.
For standard returns, the product must be:
For hygiene and safety reasons, opened or used skincare, wellness, cosmetic, or personal-care products cannot be returned unless they arrived damaged, defective, or incorrect.
Coriodermina® reserves the right to decline any return that does not meet these requirements.
To request a return, please contact our customer care team through the Contact page within 30 days of delivery.
Your request should include:
Return authorization may be required before sending a product back.
Products returned without prior authorization may be delayed or refused.
Approved returns must be sent by mail.
Customers should use a trackable shipping service and retain the tracking number until the return has been completed.
Coriodermina® is not responsible for return packages that are lost, delayed, damaged, or misdirected during return transit.
Customers are responsible for return shipping costs for standard returns involving non-defective products.
Coriodermina® will cover reasonable return shipping costs when an item arrives:
Any paid shipping charges, including international shipping charges, are non-refundable unless the return is caused by an error on our part.
Coriodermina® does not charge a restocking fee for approved returns.
Please contact us within 48 hours of delivery if your order arrives damaged, defective, or incorrect.
Include:
After reviewing the claim, Coriodermina® may provide an appropriate resolution, which may include:
Do not discard the product or shipping materials until the claim has been reviewed.
Exchanges are not accepted.
An eligible customer may return a qualifying product under this policy and place a new order separately.
A replacement provided for a damaged, defective, or incorrect product is considered a claim resolution and not a standard exchange.
Once the returned product is received and inspected, we will notify you whether the refund has been approved or declined.
Approved refunds are processed within 7 business days after the return is received and inspected.
Refunds are issued to the original payment method.
After Coriodermina® processes the refund, additional time may be required for the funds to appear in your account. Processing times vary depending on your bank, card issuer, PayPal, or other payment provider.
Paid shipping charges are non-refundable unless the return resulted from a damaged, defective, incorrect product or an error made by Coriodermina®.
The following products are not eligible for standard return:
This restriction does not apply when a product arrived damaged, defective, or incorrect.
Orders may only be modified or canceled before processing begins.
Once an order has entered processing or has been shipped, it cannot be canceled or modified.
Submitting a cancellation request does not guarantee that the order can be canceled.
Customers are responsible for providing a complete and accurate shipping address.
Coriodermina® is not responsible for delays, losses, or additional costs caused by:
If a package is returned to us because of an incorrect or incomplete address, additional shipping charges may apply before the order can be resent.
Packages that are refused or left unclaimed may be returned to Coriodermina®.
When a returned package is received and inspected, any eligible refund will be calculated according to this policy.
Paid shipping costs and return-to-sender charges may be deducted when the refusal or failed delivery was not caused by Coriodermina®.
International customers must contact us before returning a product.
Customers are responsible for international return shipping costs, customs forms, duties, taxes, and related fees unless the product arrived damaged, defective, or incorrect due to an error by Coriodermina®.
International shipping charges, customs duties, import taxes, and brokerage fees are generally non-refundable.
Carrier delays do not automatically qualify an order for a refund.
Please allow the carrier a reasonable amount of time to complete delivery.
When tracking shows an unusual delay, contact our customer care team so we can review the shipment.
Coriodermina® maintains clear policies to protect customers and preserve the integrity of our brand.
Fraudulent, abusive, duplicate, altered, or unsupported claims may be declined.
We may request additional documentation when necessary to verify a claim.
We do not treat customers as transactions.
We build long-term relationships based on trust, service, quality, and experience.
For shipping, return, refund, tracking, or order assistance, please contact our customer care team through the Contact page.
Include your order number and relevant details so we can assist you efficiently.
CORIODERMINA® SINCE 1982
© 1982–2026 CORIODERMINA®. All Rights Reserved.
Official Website www.coriodermina.com
